PDC Service Business Unit FSO Focal Director
Applied Materials
Who We Are
Applied Materials is the global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to work beyond the cutting-edge, continuously pushing the boundaries of science and engineering to make possible the next generations of technology, join us to Make Possible® a Better Future.
What We Offer
Location:
Rehovot,ISRAt Applied, we prioritize the well-being of you and your family and encourage you to bring your best self to work. Your happiness, health, and resiliency are at the core of our benefits and wellness programs. Our robust total rewards package makes it easier to take care of your whole self and your whole family. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.
You’ll also benefit from a supportive work culture that encourages you to learn, develop and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more about careers at Applied.
We are looking for a PDC Service Business Unit FSO Focal Director to join PDC Service Business Unit (SBU)
Our Group: PDC Service Business Unit (SBU) is part of Applied Global Services (AGS); AGS is the partner for results. We are responsible for service products development and deploy advanced tools and AIx solutions to deliver long-term equipment value and the highest performance through service, equipment, and automation software.
What’s in it for you?
This leadership role leads all aspects of service operations for the PDC SBU supporting the after-market business for Applied materials product group. The leader engages cross-functionally to deliver world class services to Applied Materials’ customers in the semiconductor industry. This is an entrepreneurial high growth business opportunity within the Applied Global Services Business Unit.
What you'll be doing:
Ownership and management of service execution to meet operational and financial commitments and drive continuous improvement strategy and execution (contract execution, NCs etc.)
Ownership for service value demonstration and partner of AGS Sales/BD/FSO in Warranty Conversion, Service retention and new service penetration
Ownership and management of service cost and drive continuous improvement strategy and execution (Quality, Productivity, Cost Avoidance, Volume Leverage etc.)
Ownership for service product and infrastructure adoption
Responsible for all aspects of operations performance of the PDC SBU including but not limited to Service product I&W, cost metrics/KPI tracking, delivery to plan and continuous improvement
Oversees and matrix influences all functions and partners to deliver to operations and supply chain KPIs supporting operating plan
Build strong teams and cross-functional engagement across multiple geographies & external partners including FSO, AGS Engineering, BU Ops, WWOPs, Finance, Legal etc.
Tool life Management service product ownership throughout Product Life Cycle – initiation, development, release, penetration and adoption
Partner with PDC and AGS stakeholders to develop End of Service strategy and drive Design Engineering Authority (DEA) transition and execution
Service readiness for PDC ICAPS products throughout product cycle
What you should have?
Technical degree with minimum 10+ years of relevant experience. Operational experience servicing semiconductor markets, Metrology and Inspection products is a plus.
Customer focused - Strong business acumen with previous engineering experience
Extremely proactive and strong leadership by example, can lead/manage through ambiguity
Strong operations experience with a performance-based track record and productivity leadership experience.
Strong engineering, quality systems, program management background i.e. PMI, Lean, Six Sigma
Highly respected technical and operations focused leader
Experience with production line or manufacturing environment processes
Positive can-do hands-on entrepreneurial attitude that builds support for operational needs
Strong communication skills and interpersonal presence that extends confidence and humility
Experience building and delivering senior executive level presentations
Ability to effectively manage and deliver to multiple KPIs
Critical thinking and ability to influence and communicate effectively with multiple internal stakeholders (engineering, finance, quality, strategy, management)
Excellent time management and project management skills
Very good English
Interpersonal Skills:
Negotiates, influences and collaborates with senior executives both internally and with customer organizations; exercises sensitivity to the audience.
Understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.
Additional Information
Time Type:
Full timeEmployee Type:
Assignee / RegularTravel:
Yes, 10% of the TimeRelocation Eligible:
NoApplied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.