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• Job title Cell Therapy Account Lead
• Function Marketing
• Sub function Product Management
• Category Manager, Product Management (P7)
• Location Pefki / Greece
• Date posted Jun 09 2025
• Requisition number R-017715
• Work pattern Hybrid Work

Description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

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Job Description:

Johnson & Johnson Innovative Medicine is recruiting for Cell Therapy Account Lead to be located in Pefki, Greece.

Overall purpose of the role

CAR-T therapy is a new class of treatment, involving a complex process for the hospitals that will (i) play an essential role in the manufacturing process through cell collection and storage and (ii) deliver the treatment to patients and ensure appropriate follow-up.The CTAL is a business-level partner to the site CAR-T lead physician, hospital management and Quality team. He/she is responsible for developing the overall Johnson & Johnson cell therapy site strategic plan, operating as One Face to the site for set up and certification, and responsible for delivering best in class experience. The CTAL also acts as the key partner during operations and assist sites in ongoing capacity optimisation.

Main areas of responsibility – Pre-launch phase

Develops overall Johnson & Johnson cell therapy sites strategic plan

• Supports site selection/sizing potential and develops the business case for the site eligibility
• Activates sites and establishes relationships with key stakeholders/ decision makers for certification purposes only
• Facilitates transition of clinical sites into certified commercial sites

Operates as One face to the site to enable best in class experience during site certification and activation

• Plans, tracks, and monitors the timely activation of Johnson & Johnson CAR-T sites
• Leads the local execution of the site certification activities by:
  • Coordinating all Johnson & Johnson stakeholders around site certification
  • Drives contracting process by working with legal professionals to ensure it is streamlined for hospital team
  • Works with the supply chain, quality, regulatory, legal, compliance and medical teams to establish site protocols and processes around CAR-T
  • Ensures implementation of cell therapy operations into hospital guidelines
  • Develops site certification training strategy that is tailored to the site and orchestrates its delivery

Main areas of responsibility – Post-approval phase

Acts as key site partner

• Facilitates contracting & economic processes
• Coordinates the creation of account plan and implementation of activities
• Maintains relationships with key hospital decision makers to ensure continued access to cell therapy, with support from market access representatives as needed
• In collaboration with Cell Therapy Coordinator, resolves issues during ongoing operations – navigates Johnson & Johnson network for direct access to appropriate resources
• Brings customer insights into creation of brand/business strategies and materials
• Proactively identifies issues, opportunities, and resolutions and can present and effectively communicate issues and recommendations to brand- and leadership teams.

Proactively assist sites in ongoing optimization of processes, infrastructure, and capabilities:

• Coordinates slot allocation / re-allocation to support product uptake
• Orchestrates site capacity mapping and site demand forecasting
• Monitors site performance, conducting site reviews with key Johnson & Johnson and hospital stakeholders
• Oversees and monitors overall site operations using agreed metrics
• Drives site resourcing and capabilities discussions as needed
• Supports operational improvement at through customer feedback and partnering with relevant stakeholders to drive implementation
• Timely reports issues via appropriate routes such as raising system bugs or Product Quality Complaints

Skillset

• Strategic thinking, ability to implement business plans, strong communication and negotiation skills
• Ability to cultivate senior level relationships and create partnerships with stakeholders
• Understanding of dynamics in complex organizations and ability to influence people
• Strong Multiple Myeloma disease & CAR-T knowledge
• Deep understanding of hospital operations
• Strong project management skills
• English proficiency

Background

• Advanced degree in life sciences and / or business
• Bio/pharma experience needed, strong haematology or cell therapy experience desired
• At least 5 years of prior experience in key account management (via commercial or MAF roles) in a healthcare environment
• Project management and hospital experience

Job posting end date is 15th of June, 2025.