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Manager, Technology Product Owner, QCL E2E Quality – APR

The Quality, Compliance, & Sustainability organization within Johnson & Johnson Corporate Business Technology (SCT) is recruiting for a full-time Technical Product Owner to join the End-to-End Quality Product team to provide support to Quality & Compliance’s Automated Product Release (APR) capabilities being deployed across J&J manufacturing sites. The QCL Technology team in partnership with the J&J Technology Global Supply Chain organization has responsibility for delivery of the technology product portfolio that supports a variety of key QCL products and provides outstanding customer experience across multiple channels within J&J. This position can be based in Belgium or any other EMEA/Europe-based site that allows for travel to nearby Johnson & Johnson locations.

The E2E Quality Technical Product Owner for Automated Product Release will be a leader with a quality and patient-centric mindset that will drive digital transformation and innovation in the Quality/Manufacturing APR space. This will require influencing technology strategic direction to shape the landscape of APR technology solutions while delivering on the vision and framework of the APR product group. This includes SAP Batch Release Hub, Supplier/CMO data/digital solutions, and scaling of APR capabilities across IM manufacturing sites. Key to success in this role is the ability to identify opportunities to transform the product release experience through the use of technology while improving the end-to-end product release lifecycle.

Key Responsibilities:

Product Ownership

• Shape the squad vision and product roadmap and lead the squad in delivering products / platforms features / work oriented around business impact.

• Shape and prioritize backlog, applying business expertise and understanding of customer needs, translate requirements into user stories & acceptance criteria.

• Lead a High-Performing Team (HPT) squad using Agile principles, fostering collaboration, innovation, and continuous improvement.

• Partner closely with Scrum Master, Solution Architects, Business Analysts, and Quality partners to ensure sprint delivery and adherence to regulatory expectations.

• Balance business value with technical feasibility while prioritizing requirements and features, optimizing cost, and improving delivery efficiency.

• Act as the “voice of the customer” within the squad to ensure the team “builds the right thing”.

• Plan resourcing for the squad (i.e., new role, change in role), TS Engage requests (internal technical services staffing requests), interview, select, and onboard members to join the squad.

• Accountable for leading and measuring squad Objectives & Key Results

• Work closely with the product and platform team to establish the products’ business value and support messaging, communications, and customer outreach.

• Ensure the products, features, and work satisfies relevant security, privacy, and compliance standards.

• Drive continuous improvement across the product lifecycle.

• Drive engagement with third parties to support the delivery of squad objectives.

• Facilitate release planning, sprint planning, and demos with partners.

• Collaborate with other Squads within the Product / Platform enabling synchronization ceremonies to implement cross-squad tasks.

• Drive reporting and analytics to provide insights on squad performance and monitoring of sprint metrics and user results.

• Work with Lead Engineer roles to balance technical debt with feature delivery.

• Actively participate in all squad ceremonies; leads and optimizes the flow of value using various tools and reporting cadence.

Lead Deployment & Transformation

· Along with the TPM, primary JJT partner for the SAP Batch Release Hub Deployment in the QCS ASP strategic pillar, shaping the vision for technology products in the space

• Own the deployment of SAP Batch Release Hub (BRH) for the assigned manufacturing site, aligning global strategy with site readiness and operational needs.

• Drive digital transformation by modernizing and standardizing batch release processes across the network.

· Identify opportunities to use digital capabilities to transform Quality, such as Artificial Intelligence, Generative AI, Data Science, and Machine Learning (ML), to gain insights and opportunities to improve the business processes

· Partner with other strategic programs such as TranSCend (S4), or product groups such as ERP and MES where needed to align capability roadmaps and identify dependencies

• Drive alignment across functions, balancing technical feasibility, compliance, and business value.

• Identify opportunities for process optimization and automation in batch release and quality workflows.

• Champion new ways of working that accelerate product release and improve data integrity.

• Ensure all solutions meet GxP, data integrity, and regulatory compliance requirements.

• Partner with validation and quality teams to ensure readiness for audits and inspections.

Experience and Skills:

Required:

• Minimum of a Bachelor’s degree is required, MS and/or advanced degree is preferred

• A minimum of 6 years of experience in managing technology platforms within Quality, Supply Chain, External Manufacturing, or a related area

• Knowledge of external trends in supply chain, supplier quality, supplier experience, supplier collaboration, data and analytics, automation

• Technology product strategy and road-mapping experience

• Experience effectively collaborating and managing stakeholder expectations

• Ability to interact and influence cross sector, cross-functionally and globally is required

• Ability to synthesize external research and internal inputs into recommended technical strategies and investment decisions

• Experience with AI (artificial intelligence) and data science model (machine learning and/or natural language processing) implementation

• Experience in areas such as CAPA, Audit, Nonconformance, and other Quality Management processes

• Proven track record collaborating with business partners to translate needs into relevant technology platforms, and solutions, while maintaining a prioritized product backlog and related release plans.

• Productive experience with software testing, quality assurance (QA), and compliance requirements. such as FDA, GxP, and 21 CFR Part 11/Annex 11. within the life sciences/healthcare industry.

• Deep understanding of software development lifecycle process (SDLC), and Agile (i.e. Scrum, SAFe, Kanban) methodologies including supporting tools like Jira and Confluence.

• Ability to think strategically and tactically to resolve problems, prioritize, and balance multiple tasks.

• Ability to stay up to date on technology trends to identify and evaluate new technologies that can be applied to Pharmaceutical Supply Chain/Quality.

• Ability to communicate technical concepts to non-technical partners and to lead and empower teams, set the vision, drive technology strategy and roadmap, and build positive relationships.

• Ability to work with global multi-functional teams to deliver software projects on-time and within budget.

Preferred Technology/System Knowledge:

• Experience in Advanced Therapies industries, including gene and cell therapies.

• Defined and deployed Machine Learning and artificial intelligence (ML/AI) solutions.

• Strong financial acumen including business case development, business planning, value realization, and project capital appropriation requests.

• Experience with Asset Management tools such ServiceNow

• Experience with integration middleware/iPaaS technologies such as MuleSoft or SAP BTP IS

• DevOps and continuous integration/continuous delivery (CI/CD).

Other:

• Good interpersonal, verbal, and written communication skills.

• Role may require up to 20% travel.