Sr. Manager, Facilities Management (FM) Learning and Development
Johnson & Johnson
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com
Job Function:
Environmental Health, Safety (EH&S) and Facilities Services (FS)Job Sub Function:
Facilities Management & PlanningJob Category:
ProfessionalAll Job Posting Locations:
Brussels, Brussels-Capital Region, Belgium, Gurabo, Puerto Rico, United States of America, Latina, Italy, Little Island, Cork, IrelandJob Description:
Johnson and Johnson is recruiting for a Sr. Manager, Facilities Management (FM) Learning and Development, located in US, Puerto Rico or Europe.
About MedTech
Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.
Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech
About Innovative Medicine
Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.
Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.
Learn more at https://www.jnj.com/innovative-medicine
Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):
United States & Puerto Rico - Requisition Number: R-036112
Europe – Requisition Number: R-040659
Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.
The Sr. Manager, FM Learning and Development plays a vital role, responsible for designing, managing, and maintaining training programs that enhance operational capabilities and ensure compliance. This role collaborates closely with SMEs and stakeholders across FM and the CoE to identify training needs, develop engaging learning materials, and oversee delivery methodologies. The role ensures that training records are accurately maintained, certifications are up-to-date, and programs are continuously reviewed for relevance and effectiveness. Acting as a key enabler in fostering a learning culture, the role supports the broader organizational effort to build skills, embed best practices, and sustain operational excellence across FM.
The candidate for this role will have:
- Consistent track record of leading large teams, handling multiple projects, and driving organizational change through learning initiatives
- Deep understanding of learning principles, instructional design, digital learning platforms, and blended learning methodologies.
- Familiarity with Learning Management Systems (LMS) and e-learning development tools.
- Knowledge of compliance training, technical training, and soft skills development
- Strong analytical skills to assess training efficiency, and organizational impact.
Key relationships include (but not limited): senior leadership, quality, compliance and regulatory, HR, Site/ Business units, leaders, training, IT, supplier/service providers.
Key Responsibilities:
- Act as the primary point of contact for Facilities Management (FM) training, collaborating with SMEs to identify training needs and develop curricula.
- Lead the creation and ongoing development of training materials, ensuring alignment with organizational standards and industry best practices.
- Implement processes for training delivery, including uploading content, scheduling sessions, and managing logistics.
- Conduct regular reviews of training materials to ensure continuous improvement and reflection of organizational updates.
- Develop and implement procedures for the different E&PS CoE programs.
- Analyze training completion data and feedback to develop improvement strategies and mitigate risks.
- Engage with enabling functions and relevant SMEs to define training requirements/ methodologies beyond FM-specific content, and work with internal stakeholders to ensure training aligns with operational needs and compliance standards.
- Regularly update training curricula, content, and records to reflect new standards, technologies, and organizational changes.
- Partner with FM leads and service providers to coordinate training initiatives aligned with organizational goals.
- Communicate training requirements and updates to all relevant stakeholders.
- Promote a learning-oriented culture by encouraging participation and ongoing development.
- Support onboarding and continuous professional growth initiatives.
- Develop and implement lessons learned sharing platforms and programs to cultivate knowledge exchange and operational improvements.
- Analyze training outcomes and feedback to refine programs and system functionalities
Qualifications
Education:
- Bachelor’s or equivalent degree in Science, Engineering, Business, Learning & Development, Human Resources, or related field.
Experience and Skills:
Required:
- Minimum 8-10 years of experience in business process and training management development and execution within a regulated environment.
- Consistent track record on designing and implementing enterprise-wide learning strategies aligned with organizational goals, especially within regulated environments.
- Strong understanding of pharmaceutical industry (such as pharmaceuticals, biotech, or medical devices) standards, including cGMP, regulatory compliance, quality systems, and risk mitigation related to training programs.
- Demonstrated experience leading cross-functional teams and influencing senior stakeholders to drive learning initiatives.
- Skilled in leading organizational change, embedding learning into operational and cultural transformations, process optimization, and driving a culture of compliance and operational excellence.
- Expertise in learning principles, e-learning platforms, LMS management, and blended learning methodologies.
- Ability to analyze learning metrics, assess return on investment, and continuously improve programs based on data insights.
- Strong organizational skills to lead multiple initiatives and timelines.
- Outstanding interpersonal skills for stakeholder engagement, presentations, and influencing at senior levels.
- Skilled in conducting risk assessments, root cause analysis, and implementing corrective and preventive actions (CAPA).
Preferred:
- Familiarity with technical and operational aspects of facilities, maintenance, and engineering within pharmaceutical environment.
- Knowledge of cGMP & Regulatory Audits: Hands-on experience supporting compliance training and audits in a regulated environment.
- Proven track record to lead external training vendors, consultants, and technology providers.
- Experience in fostering continuous learning culture and leading organizational development initiatives.
- Certifications such as CPLP (Certified Professional in Learning and Performance), SHRM-SCP, or specific pharma/regulated industry certifications.
- Familiarity with the latest learning technologies, virtual training tools, and digital collaboration platforms.
Other:
- Language requirements – English fluency (oral & written)
- Up to 25% of national and/or international travel required
- Professional certifications (e.g., PMP, Lean, Six Sigma, etc.) preferred
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.
#LI-Hybrid
Required Skills:
Preferred Skills:
Analytics Dashboards, Collaborating, Data-Driven Decision Making, Facility Management, Facility Management Software, Fact-Based Decision Making, Organizing, Performance Measurement, Risk Management, Security Program Development, SLA Management, Subject Matter Experts (SME) Collaboration, Technical Credibility, Vendor Management, Vendor Selection, Workplace Accessibility