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Job Description

The Associate Director within Metrics, Analytics & Performance (MAP) has experience in clinical operations and is responsible for leading the development of analysis, modeling, and visualizations in support of user needs across Global Clinical Trial Operations (GCTO).

Primary responsibilities include but are not limited to:

• Leading data architecture and modeling team to build analytics solution with best practices

• As a product manager, creating analytics solutions using enterprise BI tools to answer critical business questions for GCTO

• Managing project timelines to enable accurate reporting and functionality during SDLC

• Managing diverse projects and processes within GCTO/MAP Teams.

• Champion data quality, integrity, and reliability by designing and promoting best practices.

• Bridge the gap between BAs/Stakeholders and Technical team

• Collaborate with IT/vendors on business requirements for new or enhancement reporting needs to support GCTO reporting.

• Build relationship with IT, Platform and operational teams to build long term solutions for BI applications.

• Suggest new ways of working and process improvement to develop BI tools

• Vendor relationship management ensuring business requirements are clearly articulated and executed.

• Mentor and provide training to junior developers on development methods and MAP process to build solutions.

• Collaborate with BA/stakeholders to foster increased understanding and utilization of Analytics tools and data provided.

• Support business use cases based on existing Data & Analytics (D&A) products and link usage to business outcomes.

• Lead the data ingestion, data transformations, data quality, data governance, advanced analytics, and data visualization.

The role must demonstrate appropriate our Company leadership Standards. Experienced with "getting things done" in a complex work environment is required.

Minimum Education:

Required Experience and Skills:

• A minimum of 8 years of experience in Business Intelligence (BI) and Analytics using BI tools (Qlik/Power BI/ Spotfire) and data warehouse technologies

• Strong experience in data management (Data analysis, Data architecture, Data Modeling)

• Strong experience of SQL, AWS cloud services (S3, EC2, RDS, Redshift), Databricks, JIRA, Git

• Strong experience in data visualization, infographics, and interactive visual storytelling

• Strong experience with enterprise software delivery processes

• Strong organizational, time management and project management skills

• Experience in leveraging and managing third party vendors and contractors.

• Self-motivated, proactive, with ability to work independently with minimum direction.

• Strong analytical and problem-solving skills.

• Strong communication (written and oral) skills

• Have participated in SDLC Agile or Waterfall (Scrum or Kanban) project methodologies and practices.

Preferred Experience and Skills:

• Preferred Experience and Skills:

• Ability to work both independently and collaboratively within a geographically dispersed team

• Ability to learn and use new technologies

• Ability to manage through complexity and ambiguity along with competing priorities.

• Strong knowledge of Clinical Development / Operations and data.

• Experience with data governance and data quality

• GxP or other regulatory certified system experience

• Entrepreneurial spirit, motivated by uncovering new opportunities to add value to the organization through DA&I.

• Participate in strategic initiatives.

Mentor junior staff in best practices related to metrics development, prioritization, and work direction. Foster a motivated staff base.

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights

EEOC GINA Supplement​

We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts

U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”.

The salary range for this role is

$139,600.00 - $219,700.00

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.

The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.

We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits.

You can apply for this role through https://jobs.merck.com/us/en (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.

San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

10%

Flexible Work Arrangements:

Hybrid

Shift:

1st - Day

Valid Driving License:

No

Hazardous Material(s):

No

Required Skills:

Accurate Reporting, Agile Data Warehousing, Business Intelligence (BI), Clinical Development, Clinical Testing, Communication, Computer Science, Customer Experience Management, Customer Service, Data Architecture, Data Governance, Data Visualization, Management Information Systems (MIS), Prioritization, Requirements Management, Strategic Initiative, Time Management, User Experience (UX) Design

Preferred Skills:

Job Posting End Date:

09/6/2025

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID:R362685