Strategic Account Executive
SysAid
Description
SysAid’s mission is to liberate organizations by putting AI to work for them and their people.
Our vision is to be a leading, innovative AI Service Management platform for organizations, transforming employee experience and productivity.
As a fast-growing SaaS company, we serve over 4,000 customers across 140 countries, helping more than 9 million users enhance their productivity every day. Our innovative Service Management platform is transforming how businesses operate globally.
We’re looking for a high-performing Account Executive to help lead that charge across international markets. In this role, you’ll drive new-logo growth for SysAid’s AI-powered ITSM platform, owning the full sales cycle from prospecting to close. We're looking for someone with a strong technical foundation, a global mindset, and the collaborative spirit to win together.
What You’ll Do
- Own the full sales cycle: prospect, qualify, demo, negotiate, and close net-new enterprise accounts.
- Sell into international markets.
- Drive pipeline growth.
- Conduct technical demos per week with IT and business stakeholders
- Build and execute tailored sales strategies.
- Collaborate cross-functionally with BDRs, SEs, Marketing, and Customer Success.
- Maintain accurate records, forecasts, and activity logs.
- Negotiate contracts and pricing.
- Work Monday–Friday (aligned to international time zones as needed)
Requirements
- 5+ years of SaaS sales experience, selling to IT stakeholders is an advantage.
- Proven hunter mentality with a track record of exceeding quota.
- Background in technical sales (Sales Engineering, Customer Support, or Success).
- Experience in international (ROW) sales.
- Strong communicator and presenter; comfortable with multi-stakeholder, complex deals.
- Naturally collaborative- you thrive in a team-selling environment.
- Builder mindset- resourceful, strategic, and proactive in shaping how we go to market.
- Tech-savvy and comfortable with tools like Salesforce, Gong, SalesLoft, Highspot, ZoomInfo.
Why Join SysAid?
We’re a 20-year-old company with startup energy and serious momentum. Our AI-powered ITSM platform is used by over 4,000 customers in 140+ countries — helping millions of users daily. This is your chance to:
- Sell a product with proven market fit and huge growth potential.
- Be part of a supportive, high-performing team that’s bold, focused, and customer-obsessed.
- Access clear career growth paths to leadership and senior AE roles.
- Enjoy formal enterprise sales training, ongoing coaching, and real autonomy.