Business Application Engineer
Team8
Description
About Port
At Port.io, we are building an open and flexible Agentic Engineering Platform for modern engineering organizations. Following our recent $100M Series C funding round, we are in a phase of rapid hypergrowth with strong enterprise momentum.
We act as the central nervous system for engineering, enabling platform teams to unify their stack and expose it as a governed layer through golden paths for developers and AI agents.
By combining rich engineering context, workflows, and actions, we help organizations transition from manual processes to autonomous, AI-assisted engineering workflows while maintaining control and accountability.
As a product-led company, we believe in building world-class platforms that fundamentally shape how modern engineering organizations operate.
About the Role
We are seeking for a highly skilled and passionate team player with strategic thinking, hands-on capabilities and delivery-focused to take ownership of our business systems and applications. The business application engineer is a trusted business partner who navigates well around business processes, drives operational excellence, innovates, drives applications roadmaps and delivers business results.
What you’ll be doing:
- Steer the CRM strategy and collaborate key business partners across the company to build business systems roadmaps focused on supporting our current business needs and scaling our business processes.
- Lead implementation of new applications and major enhancements.
- Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.
- Manage routine system administration and provide technical support to business partners to ensure smooth operations and adoption
- Work closely with business stakeholders and technical teams to translate business requirements to technical requirements creating scalable solutions based on your knowledge of best practices; design, build, test, and deploy solutions and including post-deploy support.
- Design and maintain integrations ensuring reliable, secure, and consistent data flow.
- Support quote-to-cash and subscription lifecycle processes through robust system design.
- Ensure high standards of data accuracy, governance, and system controls.
- Lead the overall business applications communication and set expectations with CRM business stakeholders for the delivery of new capabilities, features, and functionalities.
- Own architecture, configuration, and performance of business systems and applications. Manage system releases, testing, and production stability. Provide advanced technical support and root-cause analysis for system issues.
Requirements:
- +5 years of strong technical CRM experience in CRM (HubSpot and/or Salesforce)
- required) and CRM ecosystem.
- Experience in high-growth SaaS environments.
- Vast experience, knowledge and understanding of global business processes (Sales, Support, Marketing, Go-To-Market and Finance operations).
- Proven ability to effectively lead, manage and meet business objectives in a global, collaborative, and high-performance work environment. Ability to lead multiple projects simultaneously that have fluctuating requirements, and time-sensitive deadlines.
- Proven track record of building effective relationships with executives and senior leadership.
- Demonstrated facilitation and influencing skills to drive decision-making among stakeholders with diverse perspectives and priorities. Ability to communicate complex technical information in a condensed manner to various stakeholders verbally and in writing.
- Demonstrated cross-functional understanding and collaboration with functions and domains outside of the CRM space.
- Excellent analytical and hands-on problem-solving skills.
- Bachelor’s degree in a related field.
- Strong in written and verbal English