Junior LLM Operations Specialist
Description
Insait is an innovative SaaS company specializing in LLM-based solutions for financial institutions. Our AI-powered digital agent combines human-like communication with deep expertise in banking and fintech — helping leading organizations improve customer engagement, boost conversions, and reduce operational costs. We’re a fast-growing team building real AI products that are already deployed at scale.
The Role
We’re building out an operational layer within our LLM team. This is not a classic development role and not a client-facing one — it’s the engine room of our AI product: hands-on, detail-oriented work that directly impacts the quality of what we ship.
You’ll work closely with our senior LLM engineers, taking ownership of the day-to-day tasks that keep our AI workflows accurate, consistent, and continuously improving.
What You’ll Do
– Run structured test scenarios on LLM flows and document inconsistencies, edge cases, and unexpected outputs
– Build and maintain datasets used for model testing and evaluation
– Assist with prompt writing, iteration, and version tracking
– Monitor production outputs and flag quality regressions
– Support internal tooling and workflow documentation
Requirements:
– Graduate of a technical program — a bootcamp, vocational college, or a degree in Information Systems, Industrial Engineering, or a related field
– Strong analytical thinking — you notice patterns, spot anomalies, and ask good questions
– High level of English and Hebrew (work involves content in both languages)
– Genuine curiosity about LLMs and AI — you’ve experimented with models on your own
Nice to Have
– Familiarity with tools like Jupyter Notebooks, Postman, or SQL
– Experience working with APIs
– Background in QA or data work
– Solid Python fundamentals and comfort reading and understanding code
What We Offer
– A real entry point into the AI industry — working inside a live product, not a simulation
– Close mentorship from experienced LLM engineers
– A clear growth path within the team
– Salary: 12,000 ₪ gross